Director Software Engineering | Capital One | Plano, Texas, United States
An innovative and dynamic leader with a passion for delivering business value through technology. 18+ years of experience with all phases of Software development and a proven track record of transforming teams to deliver exceptional results.
18+ years of diversified IT experience in Software Delivery which includes Solutions Architecture, Requirements Gathering, Analysis, Design, Development, Testing, Integration, Implementation, Maintenance & Support.
Extensive management experience in enterprise and web-based applications.
Successfully modernized multiple legacy applications to cloud-native applications and implemented the applications in the cloud.
Successfully migrated multiple applications to the AWS cloud
Successfully led the delivery for multiple mid-large size teams across different geographies
Successfully transformed a production support team into an engineering team (SRE – Site Reliability Engineering) using the breadth of tools and technology utilizing Artificial Intelligence, Machine Learning, and Automation.
Adept at people management, intent management, product and application development, strategic planning, offshoring & outsourcing development, and providing organizational thought leadership
Led the cloud migration effort for a variety of applications and databases.
Delivery management and production deployments/release management.
Hands-on technical leader with a keen focus on current trends in technology and continuously evaluating new tools and frameworks to further improve team efficiency and deliver outstanding business results.
Experience across multiple domains in Financial Services – Auto lending, Credit Cards, and Banking domain with specialization in Issuance and Acquisition, Customer services, and Communication.
Ability to perform under pressure with technical, business, and people problems, a leader with excellent interpersonal and problem-solving skills.
Well-versed with the agile methodology using scrum.
Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management.
Extensive experience with budget planning, resourcing/staffing, vendor management, and procurement
Knowledge of ITIL best practices, Sarbanes-Oxley (SOX) regulations, Audit, and Compliance
Implemented Robotic Process Automation for multiple processes viz. Batch Job Recovery, Systematic Incident Management, etc. using Automation Anywhere
Led the monitoring strategy for the Loan servicing applications and implemented various monitoring solutions like App Dynamics, DataDog, Splunk, etc.
Hired, grew, and mentored high performing team