Director Software Engineering | Capital One | Plano, Texas, United States

An innovative and dynamic leader with a passion for delivering business value through technology. 18+ years of experience with all phases of Software development and a proven track record of transforming teams to deliver exceptional results.

 18+ years of diversified IT experience in Software Delivery which includes Solutions Architecture, Requirements Gathering, Analysis, Design, Development, Testing, Integration, Implementation, Maintenance & Support.
 Extensive management experience in enterprise and web-based applications.
 Successfully modernized multiple legacy applications to cloud-native applications and implemented the applications in the cloud.
 Successfully migrated multiple applications to the AWS cloud
 Successfully led the delivery for multiple mid-large size teams across different geographies
 Successfully transformed a production support team into an engineering team (SRE – Site Reliability Engineering) using the breadth of tools and technology utilizing Artificial Intelligence, Machine Learning, and Automation.
 Adept at people management, intent management, product and application development, strategic planning, offshoring & outsourcing development, and providing organizational thought leadership
 Led the cloud migration effort for a variety of applications and databases.
 Delivery management and production deployments/release management.
 Hands-on technical leader with a keen focus on current trends in technology and continuously evaluating new tools and frameworks to further improve team efficiency and deliver outstanding business results.
 Experience across multiple domains in Financial Services – Auto lending, Credit Cards, and Banking domain with specialization in Issuance and Acquisition, Customer services, and Communication.
 Ability to perform under pressure with technical, business, and people problems, a leader with excellent interpersonal and problem-solving skills.
 Well-versed with the agile methodology using scrum.
 Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management.
 Extensive experience with budget planning, resourcing/staffing, vendor management, and procurement
 Knowledge of ITIL best practices, Sarbanes-Oxley (SOX) regulations, Audit, and Compliance
 Implemented Robotic Process Automation for multiple processes viz. Batch Job Recovery, Systematic Incident Management, etc. using Automation Anywhere
 Led the monitoring strategy for the Loan servicing applications and implemented various monitoring solutions like App Dynamics, DataDog, Splunk, etc.
 Hired, grew, and mentored high performing team